Bijou's Terms of Service Policies
Effective Date: 05/09/2014
TERMS OF SERVICE
This website is operated by Bijouworld. Throughout the site, the terms “we”, “us” and “our” “Bijou” refers to Bijouworld.com. Bijouworld offers from this website, including all information, products and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Bijouworld website, without express written permission by us.
You agree not violate the copyright of any product that you purchase from the Bijou website.
You agree not to reproduce/pirate, duplicate, copy, sell any product that you buy from the bijou website, without express written permission by us.
SECTION 1 - AGE OF CONSENT
By going into the Bijouworld website, by browsing through the website, by purchasing items from the Bijouworld site, you state that you are truly above the age of 18 years of age. If you are not above the age of 18 years of age you are breaking the law and will be prosecuted for such a violation.
SECTION 2 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue products or or any service without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of a product or service.
SECTION 4 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 5 - Refunds (if applicable) and Exchanges
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at
SECTION 6 - Shipping
All items are to be returned to: 1455 West Irving Park Road C-4 Chicago IL Illinois United States 60613.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 8- OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 9 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request or not, you send or submit on our website certain specific submissions (for example contest entries. product reviews) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 11 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy please scroll down.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 13 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, harm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Bijouworld, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 15 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Bijouworld and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 16 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 17 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 18 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 19 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 1455 West Irving Park Road C-4 Chicago IL Illinois United States 60613.
SECTION 20 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Bijouworld Privacy Policy
Bijou realizes that making purchases online requires trust. We value our customer's trust and privacy and we pledge to you that we will work to protect the security and privacy of any personal information you provide to us. This includes, and is not limited to, any and all information you submit to us to complete an order, enter a contest, giveaway or game where information may be requested of you.
Bijou believes it is your right to know what information we may collect from you and how and why we may use it. This document helps to explain these procedures.
Images of the World s the owner and operator of Bijouworld.com. We collect information from our customers that allow us to serve you, our customer, more effectively.
If you are a registered customer, you can change, modify or delete your personal information at any time by going to emailing us at
1. Personal information we collect
We collect personal information that you choose to provide voluntarily when using the Bijouworld website. This information includes your name, email address and a password when you register to create your Bijouworld.com account. You are able to browse our site and place an order without registering, but you will need to do so in order to take advantage of Bijou's special features. We may also ask you for personal information when you contact our customer service department. This is necessary so we can protect against fraud and to process your request more efficiently.
Purchase information
When you place an order with Bijouworld we collect your name, email address, phone number, billing and shipping addresses, credit card number, expiration date and identification code if applicable. This information is important in processing your order and verifying your billing address. It also allows us to ship your order and keep you informed regarding the status of your order. Billing information can be provided over the phone by calling our customer service department at 800.932-7111.
If you are a registered customer of Bijouworld, you can save your shipping address or billing information. You may change or delete this information at any time by Logging in using your user-name and password, then you may change or delete any personal information that you like.
Other times we may collect personal information
From time to time, Bijouworld may conduct contests and/or giveaways using our Website, email, or other media. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. If you choose to participate, we may require you to supply personal information such as email and/or postal mailing information. We treat this information with the same policies as outlined in this document.
We will use your email address that you provide to respond to your questions, suggestions, to send participants an email newsletter, and/or requests for assistance in using Bijouworld.
We do not currently use a third party service provider to conduct these contests or giveaways (though we reserve the right to do so in future); if we do ever use a third party service, that company will be prohibited from using our users’ personal information for any other purpose. We will not share the personal information you provide through a contest or giveaway with other third parties.
2. Use of your personal information
Information we collect may be used to enhance your shopping experience in the following ways:
Information we collect on Bijouworld may be used to enhance your shopping experience in the following ways:
Deliver products that you purchase online
Register you as a customer of Bijouworld
Bill your credit card for purchases you make on Bijouworld.
Confirm your shopping orders
Respond to your customer service inquiries and/or requests
Communicate special sales, offers, features, contests, giveaways, etc. that may be of interest to you if you choose to receive such notices
Find and stock the products you want
Customize your experience at Bijouworld.com
3. When and with whom we share your personal information
We never sell or rent your billing or credit card information to any third parties under any circumstance. We will share customer information only with our agents, representatives and trusted service providers and contractors for the limited purposes of fulfilling customer orders such as a credit card processing company to bill you for goods and services and a shipping company to fulfill orders; offering certain products and services in connection with our Website; communication to customers; providing customer service via live chat software; enhancing and improving the customer shopping experience; providing a personalized shopping experience and completing credit card transactions.
We will not share your email address with any third party without your explicit consent. Occasionally we run promotions on our site, which may include the opportunity to opt-in to email lists for specific partner companies. In these cases, sharing your email address will not be required and the promotion will include specific information about how your email address will be shared.
On occasion, we partner with other major companies whose products or services we feel offer the same high quality and standards as our own. In these instances our postal mailing lists are made available to them. While we carefully pick and choose whom we partner with, we understand perfectly if you prefer to hear from no one but us. To remain exclusively with us and not receive information about any other companies or their services, please call us at 800-932-7111, or email
Aside from the purposes described above, we will never share your personal information with any third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law.
In the event Bijou goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
4. How you can decide what marketing communication your receive from us
Bijouworld com will periodically send you email messages describing new products, featured merchandise and special promotions and/or giveaways. You can choose to stop receiving these emails at any time. Simply go to the Contact page and send us an email with your email address and and a short message that you no longer want to receive these email communications.
If you select not to receive any marketing emails as described above, we may occasionally send a general email to our existing non-subscribed customers encouraging them to opt-in. You may opt out of receiving them as above. We may also need to send operational emails to inform you of any changes to our site that might affect your personal information. If you would prefer to receive no email from Bijouworld simply email us at
There might be times that we may need to contact you about a problem with an order you placed. If you don't want to be contacted via e-mail and would prefer phone contact, please call our customer service department at 800-932-7111 and let us know about this.
5. Purchasing emails from Bijouworld
The only email's you will receive from Bijouworld will be to confirm any purchases you make on our site, letting you know your order has been shipped, respond to any customer service inquiries and to answer any other questions you might have about our site.
6. Accessing your personal information
If your personal information changes, or if you no longer desire our service, you may correct, delete or update it by making the change on our member information page or by emailing our Customer Support at
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at
7. How we protect the security of your personal information
The security of your personal information is as important to Bijou as it is to you. Bijouworld uses a technology called Secure Sockets Layer (SSL). Bijouworld has obtained a digital certificate from Comodo. When you enter a secure section of the Bijou site, an image of a closed lock or a solid key should appear in the bottom bar of your browser. If you click on this image, a small pop-up window displaying site-security information will appear. The digital certificate guarantees that your personal information and/or sensitive information (such as a credit card number) is being transmitted to the secure and encrypted Bijou Web server. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at
Your personal information is protected by the password you created when you registered an account at Bijouworld. It is your responsibility to keep this password confidential. You may change this password at any time by Logging into the site with your username and password.
7. Links to other sites
Our Site includes links to other Web sites whose privacy practices may differ from those of Bijouworld's. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.
8. Customer reviews
We post customer reviews on our web site which may contain personal information. These reviews are moderated prior to posting, and if you wish to request the removal of your review you may do so by contacting us at
9. Wishlists
When you add a product to your wish list, those items will NOT be listed in our publicly accessible Wishlist directory. You may make all or a portion of your wish list products public at your discretion; Log into the website and select “Wishlist” and make the appropriate selections.
10. Changes to the Bijou Privacy Policy
We reserve the right to change, modify or amend this privacy policy at any time. If we make any material change to this policy, we will post a prominent notice of the change on the Terms of Service page prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
11. How to contact Bijou
If you have a problem regarding an order, or want more information on a particular title, please email mail us at
If you are experiencing technical problems with our site, please email us at
To reach our corporate office:
Bijou
1455 West Irving Park Road C-4
Chicago Illinois 60613
United States of America
Phone: 800-932-7111
Fax: 312-337-1270
Email: